Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your information.

Last updated: January 3, 2025

Introduction

Solver360 ("we," "our," or "us") operates the Pipe Flow Calculator website at https://pipeflow.solver360.com/ (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our engineering calculators.

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Contact us via email at info@solver360.com
  • Subscribe to our newsletter or updates
  • Participate in surveys or feedback forms
  • Request technical support or assistance

This information may include your name, email address, company name, and any other information you choose to provide.

Usage Information

We automatically collect certain information when you visit our website:

  • IP address and location data
  • Browser type and version
  • Operating system
  • Pages visited and time spent on our site
  • Referring website
  • Device information

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and maintain our calculator services
  • To respond to your inquiries and provide customer support
  • To improve our website and calculator functionality
  • To analyze usage patterns and optimize user experience
  • To send you updates about new calculators or features (with your consent)
  • To comply with legal obligations
  • To protect against fraudulent or illegal activity

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and providing services
  • Legal Requirements: We may disclose information when required by law or to protect our rights and safety
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction
  • Consent: We may share information with your explicit consent

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL encryption for data transmission
  • Regular security assessments and updates
  • Limited access to personal information on a need-to-know basis
  • Secure server infrastructure and data storage

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information about our cookie practices, please see our.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your information in a portable format
  • Opt-out: Opt out of marketing communications

To exercise these rights, please contact us atinfo@solver360.com.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: